Last updated: Jan 11 2021
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the flwr.co.nz and .nz website (the “Service”) operated by FLWR Limited (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Returns and refunds
We are committed to bringing you the freshest flowers; none of our selections are stored in our studio for multiple days. Our floral assortments are delivered to us by individual orders. However, we understand that it is possible that you might be unsatisfied with the quality of the delivered product. In case if the flowers delivered did not last for at least 3 days from the delivery date and the proper care as stated in our FAQ was provided, please contact us via email at email@example.com or by phone at 021 081 75961, we will be happy to replace the order.
Orders which have not yet been arranged can be cancelled and refunded free of charge.
Refunds can only be made to the credit card that was used for the online transaction. Refunds might take 1-5 business days to be completed.
All pricing on this website is in New Zealand Dollars (NZ$) and includes Goods and Services Tax (GST) of 15%. Payment types accepted are Visa, MasterCard, and American Express. Transactions will be billed in New Zealand Dollars (NZ$). You will need to submit your credit card details at the time the order is placed on the website, a confirmation email is sent to confirm goods purchased and value of an order.
A courier shipping fee is added to all orders. Shipping will be calculated on your order, dependent on the delivery address. Shipping fees will be specified during checkout before your order is confirmed by you and processed for payment. Delivery charges include NZ Goods & Services Tax (GST).
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Links to other websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by FLWR. FLWR has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that FLWR shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
These Terms shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please contact Elena Verbo at firstname.lastname@example.org.